1.1 Information Systems: Concepts and Definitions.

1.2 Types of Information Systems.

1.3 Examples of Information systems.

1.4 Managing Information Resources.

1.5 The Plan of This Book.

Chapter 2. The Modern Organization in the Digital Economy.

2.1 Doing Business in the Digital Economy.

2.2  Business Pressures, Organizational Responses, and IT Support.

2.3 Competitive Advantage and Strategic Information Systems.

2.4  Why Should You Learn about Information Technology?

Chapter 3. Ethics, Privacy, and Information Security.

3.1 Ethical Issues.

3.2  Threats to Information Security.

3.3  Protecting Information Resources.

Chapter 4. Data and Knowledge Management.

4.1 Managing Data.

4.2 The Database Approach.

4.3 Database Management Systems.

4.4 Data Warehousing.

4.5 Data Visualization.

4.6 Knowledge Management.

Chapter 5. Network Computing.

5.1 Managing Data.

5.2 The Database Approach.

5.3 Database Management Systems.

5.4 Data Warehousing.

5.5 Data Visualization.

5.6 Knowledge Management.

Chapter 6. E-Business and E-Commerce.

6.1 Overview of E-Business and E-Commerce

6.2  Business-to-Consumer (B2C) Electronic Commerce.

6.3 Business-to-Business (B2B) Electronic Commerce.

6.4 Electronic Payments

6.5 Ethical and Legal Issues in E- Business.

Chapter 7. Wireless, Mobile Computing, and Mobile Commerce.

7.1 Wireless Technologies.

7.2  Wireless Computer Networks and Internet Access.

7.3 Mobile Computing and Mobile Commerce.

7.4 Pervasive Computing.

7.5  Wireless Security.

Chapter 8. Organizational Information Systems.

8.1 Transaction Processing Systems.

8.2  Functional Information Systems.

8.3 Enterprise Resource Planning Systems.

8.4 Customer Relationship Management.

8.5 Supply Chain Management Systems.

8.6 Electronic Data Interchange and Extranets.

Chapter 9. Managerial Support Systems.

9.1 Managers and Decision Making.

9.2 Decision Support Systems.

9.3  Enterprise and Executive Decision Support Systems.

9.4 Intelligent Systems.

Chapter 10. Acquiring IT Applications.

10.1 Planning for and Justifying IT Applications.

10.2 Strategies for Acquiring IT Applications.

10.3 The Traditional Systems Development Life Cycle.

10.4 Alternative Methods and Tools for Systems Development.

10.5  Outsourcing and Application Service Providers.

10.6  Vendor and Software Selection.

Technology Guide 1. Computer Hardware.

TG1.1 Introduction.

TG1.2 The Central Processing Unit.

TG1.3 Computer Memory.

TG1.4 Computer Hierarchy.

TG1.5 Input and Output Technologies.

TG1.6 General Technological Trends.

TG1.7 Strategic Hardware Issues.

Technology Guide 2. Computer Software.

TG 2.1 Significance of Software.

TG 2.2 Systems Software.

TG 2.3 Application Software.

TG 2.4 Software Issues.

TG 2.5 Programming Languages.

References.

Glossary.

Index.