Lean Enterprise Systems: Using IT for Continuous Improvement

Preface: The Goal of this Book.

PART I: BUILDING BLOCKS OF THE LEAN ENTERPRISE.

1. Lean and IT: The Human Factor.

2. Realizing the Value of Lean.

3. Three Stages of Lean Evloution.

4. Fundamentals of Production and Inventory Management.

5. Lean Planning and Execution.

PART II: BUILDING BLOCKS OF INFORMATION SYSTEMS.

6. Charting the Enterprise Software Universe.

7. Integrating the Value Streams.

8. Managing Knowledge for Competitive Advantage.

PART III: MANAGING CHANGE WITH IT.

9. The Event-Driven Lean Enterprise.

10. Linking Strategy with Action: Performance Management.

11. Lean IT: Applying Continuous Improvement to Information Systems.

Postscript: Zen and the Art of Lean Manufacturing.

Acknowledgements.

Acronyms.

Endnotes.

Index.