Kate J. Chase (Woodbury, VT) has more than three dozen references for Windows operating system, Microsoft applications including the Microsoft Office Suite, Web design and publishing, and the Internet. She has previously written Norton Desktop Reference For Dummies and Build It Yourself Visually: Windows Media Center PC. A general freelance writer as well as a columnist and journalist, Kate also works on science, medical, political, and other topics. She is perhaps best known as PC Kate (www.pckate.com) from America Online and the Microsoft Network where she led thriving technical communities for more than a decade and is a Microsoft MVP (Most Valuable Professional).

Jim Boyce (Rothsay, MN) has authored/co-authored 50 books on computer software and hardware. His more recent titles include Outlook 2003 Inside Out, Windows 2003 Server Bible (with Jeffrey Shapiro), Windows XP Power Tools, and Absolute Beginner’s Guide to Microsoft Office 2003. He is a former contributing editor and columnist for WINDOWS Magazine and has contributed to several publications including PC Magazine, Connected Home, Cadence, CADalyst, InfoWorld, Home PC, and others. He is also a frequent contributor to techrepublic.com and WatchIT.com, and he writes daily Windows 2000 Professional and Windows 2000 Server TechMails for techrepublic.com. He has also authored white papers and reports for techrepublic.com and developed content for online training and white papers for Microsoft.