Online Communities: Designing Usability and Supporting Sociability
October 2000, ©2000
GETTING ACQUAINTED WITH ONLINE COMMUNITIES.
Sociability: Purpose, People, and Policies.
Usability: Tasks, Users, and Software.
Research Speaks to Practice: Interpersonal Communication.
Research Speaks to Practice: Groups.
DEVELOPING ONLINE COMMUNITIES.
Guidelines: Sociability and Usability.
Assessing Needs and Evaluating Communities.
Development Case Studies.
Looking to the Future.
- Emphasis is on design and evaluation of effective communities.
- Underlying analysis of what enabling technologies can do and what they should do.
"I like the slightly zany drawings" "People will say I wish I'd had this book before now"." (Computer & Education, No. 36, 2001)
"…an excellent book…my best recommendations…" (Jnl of Computing and Information Technology, March 2003)Anyone interested in growing virtual communities would benefit from this well-researched and well-thought-out exposition of the human interface and social issues underlying virtual community design. Jenny Preece provides an important perspective on social cyberspace that has not been available before. The social infrastructure provided by thoughtful user interface design.Howard Rheingold, Author of The Virtual Community
.....a great contribution.....The Internet is, after all, the center of virtual culture; everyone now needs to know about it.John M. Carroll, Virginia Tech
Preece's book is especially important in three ways. First, it focuses on the important and pervasive growth of Internet communities. Second, it presents a comprehensive user-oriented approach for designing online communities. Third, it applies a variety of methods to test and analyze her ideas.Ronald E. Rice, Rutgers University
This is the first book that I am aware of that really focuses on the issues of usability and software design of online communities... an excellent organization and mix of topics to address this increasing important area of research and development.Jean Gasen, Capital One Services Inc.
Who should read this book? Clearly, developers of next-generation virtual community tools, services and applications should adopt this as their bible. The struggle for the soul of cyberspace has begun, and Preece goes a long way toward opening up this process.From the Foreword by Doug Schuler, Seattle Community Network