 
Global Information Technology Outsourcing: In Search of Business Advantage
ISBN: 978-0-471-89959-4
Hardcover
368 pages
March 2001, ©2000
US $113.95
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Acknowledgements
Introduction
Chapter One: Overview
Chapter Two: Global Trends and Practices: An Assessment
Chapter Three: Case Studies in Mega-Contracting (A) South Australia and Dupont
Chapter Four: Case Studies in Mega-Contracting (B) British Aerospace and UK Inland Revenue
Chapter Five: Proven Practices in Evaluating and Negotiating IT Outsourcing Deals
Chapter Six: Making IT Sourcing Decisions: A Framework
Chapter Seven: Preparing for Outsourcing: Risk Mitigation for Business Advantage
Chapter Eight: Preparing for Outsourcing: The Core IT Capabilities Framework
Chapter Nine: Managing Stakeholder Relationships Across Six Phases
Chapter Ten: In Conclusion: Future Outsourcing
Notes
Appendix A 1999/2000 Survey Findings From the USA and UK
Appendix B Case Studies Profiles
Guide to Authors' Publications on IT Outsourcing
Index
Introduction
Chapter One: Overview
Chapter Two: Global Trends and Practices: An Assessment
Chapter Three: Case Studies in Mega-Contracting (A) South Australia and Dupont
Chapter Four: Case Studies in Mega-Contracting (B) British Aerospace and UK Inland Revenue
Chapter Five: Proven Practices in Evaluating and Negotiating IT Outsourcing Deals
Chapter Six: Making IT Sourcing Decisions: A Framework
Chapter Seven: Preparing for Outsourcing: Risk Mitigation for Business Advantage
Chapter Eight: Preparing for Outsourcing: The Core IT Capabilities Framework
Chapter Nine: Managing Stakeholder Relationships Across Six Phases
Chapter Ten: In Conclusion: Future Outsourcing
Notes
Appendix A 1999/2000 Survey Findings From the USA and UK
Appendix B Case Studies Profiles
Guide to Authors' Publications on IT Outsourcing
Index
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