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Benchmarking: A Signpost to Excellence in Quality and Productivity
ISBN: 978-0-471-94180-4
Hardcover
208 pages
March 1994
US $185.00 Add to Cart

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This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 1-2 days delivery time for paperbacks, and 3-5 days for hardcovers. The book is not returnable.
  • Description
  • Table of Contents
  • Author Information
Preface.

Introduction.

Aspects and Categories of Benchmarking.

Implementation of Benchmarking.

Stage 1: Decide What to Benchmark.

Stage 2: Identify Benchmarking Partners.

Stage 3: Gather Information.

Stage 4: Analyze.

Stage 5: Implement for Effect.

From Benchmarking to Benchlearning.

Bibliography.

Index.