 Organizational Behaviour in Hotels and Restaurants: An International Perspective
ISBN: 978-0-471-98650-8
Paperback
296 pages
September 1999
US $90.00
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Ways of Seeing Organizations.
Ways of Seeing Hospitality Organizations.
The Many Faces of Culture.
Motivation, Job Performance and Job Satisfaction.
Groups and Leading Groups.
Designing Jobs and Organizational Structures.
Managers and Their Roles.
Serving Customers.
The Wider Environment.
Into the Future.
Bibliography.
Index.
Ways of Seeing Hospitality Organizations.
The Many Faces of Culture.
Motivation, Job Performance and Job Satisfaction.
Groups and Leading Groups.
Designing Jobs and Organizational Structures.
Managers and Their Roles.
Serving Customers.
The Wider Environment.
Into the Future.
Bibliography.
Index.
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