![]() Total Quality Management Blueprint
ISBN: 978-0-631-19577-1
Paperback
304 pages
November 1999, Wiley-Blackwell
US $57.95
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This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.

