 Managing Business Improvement and Quality: Implementing Key Tools and Techniques
ISBN: 978-0-631-20787-0
Hardcover
208 pages
March 1998, Wiley-Blackwell
US $96.95
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Any management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.
