Benchmarking in Construction
May 2001, Wiley-Blackwell
Benchmarking is one of the key management techniques the construction industry now needs to adopt if it is to meet challenging new efficiency and productivity targets as well as clients' demands for best value. Contracts are increasingly being awarded only to contractors who can demonstrate the lean construction practices that come with benchmarking.
This authoritative and accessible book:
* clarifies the thinking behind benchmarking and why firms must now adopt it
*shows how to set up effective benchmarking
*explains the theoretical background and offers clear, practical guidance
*demonstrates best practice though reference to case studies.
There are nine case studies describing the use of KPIs and the application of the EFQM excellence model - including contributions from Morrison and John Mowlem
Steve McCabe is senior lecturer in the School of Property and Construction at the University of Central England in Birmingham. He has conducted extensive research in quality improvement techniques and benchmarking and has wide experience in industry with a number of contractors and within the local authority sector.
* includes case studies from high-profile construction firms
* explains the thinking behind benchmarking and why firms must now adopt it
* demonstrates how to set up a benchmarking system in your firm
Gareth Thomas, Construction Productivity Network