 Evaluating the Processes of Neonatal Intensive Care: Thinking Upstream to Improve Downstream Outcomes
ISBN: 978-0-7279-1833-8
Paperback
160 pages
October 2004, BMJ Books
US $47.95
 Add to Cart
This price is valid for United States. Change location to view local pricing and availability. |
PART 1: Systems.
Systems and our work.
The work of the NICU.
Working with process mapping: an example.
Activity without value: Muda.
Diagnostic testing and Muda.
Needless complexity in our care process.
More tools for "drilling down".
PART 2: Data.
Measuring outcomes: What? How?.
Characterising variation in our measurements.
Understanding variation in our measurements.
PART 3: Action.
Benchmarks and benchmarking.
Keeping track of what you decided to measure.
Change and people.
The gap is never closed completely
Systems and our work.
The work of the NICU.
Working with process mapping: an example.
Activity without value: Muda.
Diagnostic testing and Muda.
Needless complexity in our care process.
More tools for "drilling down".
PART 2: Data.
Measuring outcomes: What? How?.
Characterising variation in our measurements.
Understanding variation in our measurements.
PART 3: Action.
Benchmarks and benchmarking.
Keeping track of what you decided to measure.
Change and people.
The gap is never closed completely
