About the Author Kelley J. P. Lindberg, CNE(r) and former senior program manager for NetWare, intraNetWare, and other products, is the award-winning author of "Novell's Guide to Managing Small NetWare(r) Networks" and the Novell's NetWare Administrator's Handbook series. She also coauthored "Novell's CNA(SM) Study Guide for NetWare(r) 4.1." Kevin Shafer is an editor and author whose previous books include "Novell's Encyclopedia of Networking," "Novell's Dictionary of Networking," and "Novell's Guide to Networking Hardware."