Introduction.

PART I: A Close by Any Other Name Is Still a Close.

Chapter 1: Falling in Love with Closing.

Chapter 2: The Anatomy of a Close.

Chapter 3: The Anatomy of a Closer.

PART II: Tactics and Strategies of Champion Closers.

Chapter 4: The No-Frills Close.

Chapter 5: Questioning and Listening Strategies.

Chapter 6: Closes That Overcome Fear.

Chapter 7: Putting an End to Procrastination.

Chapter 8: Closing the Tough Customer.

Chapter 9: Remote Closing.

PART III: Continuing to Build Your Business.

Chapter 10: Keeping the Sale Closed.

Chapter 11: Add-On Selling.

Chapter 12: Bowing Out Gracefully (But Keeping Your Foot in the Door!).

PART IV: The Part of Tens.

Chapter 13: Ten Reasons People Choose Your Product or Service.

Chapter 14: Ten Reasons People Don't Choose Your Product or Service.

Chapter 15: Ten Ways to Put Your Clients at Ease.

Chapter 16: The Ten Biggest Closing Mistakes.

Chapter 17: Ten Ideas for Creative Closing.

Chapter 18: Ten Ways to Master the Art of Closing.

Index.

Book Registration Information.