Each chapter ends with a few discussion questions that might be used by instructors to create some dialog with the class or might be used for written assignments. These are questions that I hope will be thought-provoking. There are no right answers, although there are plenty of wrong answers.

An answer file has been created for instructors. Just e-mail me at rkw@eiicorp.com, identify yourself as a legitimate instructor or faculty member, and I’ll send you the answer file. I’d love to hear from you and hear how you are using the book and its materials.