Blackwell's Five-Minute Veterinary Practice Management Consult

Blackwell’s Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff.

Key Features:
· follows the popular Five-Minute Veterinary Consult structured format
· consistency of presentation makes for easy information retrieval
· focus is on practical rather than theoretical solutions for veterinary practice
issues
· Provides examples within relevant topics

Sections include:
· The veterinary marketplace
· Client relationship management
· Communications
· Financial management
· Cash management
· Human resources
· Marketing management
· Operations management
· Administrative management
· Practice safety
· Legal Issues
· Planning & Decision-making
· Facility management, design and construction
Plus, appendices, list of abbreviations, glossary, and more!