PC Disaster and Recovery
This title is out-of-print and not currently available for purchase from this site.
Kate Chase is the author, editor, or contributor over a dozen PC reference books from operating systems to hardware to applications with a focus on helping users understand how all the parts work together and how to troubleshoot them. Kate currently consults as an online support professional and technical community manager. She has run major help centers focused on PC hardware and OS for commercial online services such as AOL, MSN, and ZDNet.