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A+® Complete Study Guide: Exams 220-301 & 220-302, 3rd Edition

ISBN: 978-0-7821-4243-3
1008 pages
September 2003
A+® Complete Study Guide: Exams 220-301 & 220-302, 3rd Edition (0782142435) cover image

Description

Here's the book you need to prepare for CompTIA's A+ Exam. The most up-to-date content needed to pass the A+ Core exam and the latest coverage of memory, bus, peripherals, and wireless technologies for the Operating Systems exam. This Study Guide provides:
* Full coverage of every exam objective
* Practical information on network hardware
* Hundreds of challenging practice questions, in the book and on the CD
* Leading-edge exam preparation software, including a testing engine and electronic flashcards
Authoritative coverage of all exam objectives, including:
Core Hardware
* Installation, configuration, and upgrading
* Diagnosing and troubleshooting
* Preventive maintenance
* Motherboards, processors, and memory
* Printers
* Basic networking
Operating System Technologies
* OS fundamentals
* Installation, configuration, and upgrading
* Diagnosing and troubleshooting
* Networks
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Table of Contents

Introduction xxv

Assessment Test xxxv

Part I A+ Hardware Service Technician Exam 1

Chapter 1 PC Architecture 3

Chapter 2 Motherboards, CPUs, and RAM 69

Chapter 3 Disk Drive Storage 117

Chapter 4 Printers 165

Chapter 5 Networking Fundamentals 219

Chapter 6 Building a PC 271

Chapter 7 Portable Systems 343

Chapter 8 Upgrading PC Components 365

Chapter 9 Optimizing PC Performance, Preventative Maintenance, and Safety 399

Chapter 10 Hardware Troubleshooting 421

Part II Operating Systems Technologies Exam 457

Chapter 11 Introduction to Operating Systems 459

Chapter 12 Using the Microsoft Operating System GUI 481

Chapter 13 Major OS Architectures 555

Chapter 14 Installing and Upgrading Your OS 581

Chapter 15 Hardware Installation 645

Chapter 16 Windows Networking 699

Chapter 17 Windows Optimization 787

Chapter 18 Windows Diagnostics and Troubleshooting 811

Glossary 847

Index 915

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Author Information

David Groth is a full-time author and consultant. He is the author of the Sybex's bestselling Network+ Study Guide as well as I-Net+ Study Guide and Cabling: The Complete Guide to Network Wiring. Groth holds many technical certifications, including A+, Network+, Server+, Security+, MCSE, and CNI.
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The Wiley Advantage

  • Full coverage of every exam objective
  • Practical information on network hardware
  • Hundreds of challenging practice questions, in the book and on the CD
  • Leading-edge exam preparation software, including a testing engine and electronic flashcards
  • Authoritative coverage of all exam objectives, including:
    Core Hardware
    • Installation, configuration, and upgrading
    • Diagnosing and troubleshooting
    • Preventive maintenance
    • Motherboards, processors, and memory
    • Printers
    • Basic networking
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Errata

Do you think you've discovered an error in this book? Please check the list of errata below to see if we've already addressed the error. If not, please submit the error via our Errata Form. We will attempt to verify your error; if you're right, we will post a correction below.

ChapterPageDetailsDatePrint Run
Combined Errata

Page 50

Under USB, see detailed description
Page 50 states that maximum connection of USB devices is 127 while page 91 states it is 128.

USB uses a maximum of 127 devices (http://www.usb.org/faq/ans1#q9)
Under USB, see detailed description
Page 50 states that maximum connection of USB devices is 127 while page 91 states it is 128.

USB uses a maximum of 127 devices (http://www.usb.org/faq/ans1#q9)

Page 51

first mentioning of IEEE 1394 firewire is listed as "400MBps and 800MBps" should be "400Mbps and 800Mbps"

Page 101

Under Pentium IV, "introduced November 14, 2002" should read "introduced November 2000"

Page 102

In Table 2.5, Pentium II and Pentium II Xeon should have "36" (not "32") Address Bus Width.

Page 103

In Table 2.5, Celeron, Pentium III, Pentium III Xeon, and Pentium 4 should have "36" (not "32") Address Bus Width.

Page 176 and 180

Under BASIC COMPONENTS . There are 9 components, not 8.

Page 188

Middle of the page, Warning: Change parenthetical to read "(stray signals from adjacent wires that cause electrical interference)" as opposed to chapter reference.

Page 238

Under NetBEUI/NetBIOS, 2nd para., NetBEUI did not ship will all versions of Windows. It does not come with XP

Page 257

"Data Over Cable Service Internet Specification" should be "Data Over Cable Service Interface Specification"

Page 258

"satellite dish to received" should be "satellite dish to receive".

Page 317

Change the caption on Fig. 6.49 to be "Standard peripheral power connectors".

Page 345

"laptop can't outperform a laptop" should be "laptop can't outperform a desktop".

Page 368

top of page, 2nd line, Pentium III 400MHz . Pentium IIIs started at 450MHz.

Page 379

"You may also need to format the laptop after replacement" should be "You may also need to format the hard drive after replacement".

Page 511

states that the period (.) character is prohibited in the filename. This is not true - there can be any number of periods in a filename (up to the 255 character limit).(holdover from DOS version)

Page 568

""Return to OS Choices Menu" is only present with Windows XP." should read ""Return to OS Choices Menu" is present with Windows XP and Windows 2000.

Page 623

In Table 14.6, the Windows 95 row should have "No" (not "Yes") under Windows NT Workstation 4.0

Page 629

The heading mid-page should read "Upgrading from Windows 98 to NT Workstation 4.0" The Para directly below the heading should start "If you have Windows 98 and you want to upgrade to Windpws NT..."

Page 641

Answer to question #17 should be "WINNT.EXE" which is not listed.

Page 644

Question 17 Change the question option "C" to be "WINNT.EXE", the correct answer should be "C", with the same explanation (just replace the first WINNT32.EXE with WINNT.EXE)

Page 660

"Firewire has a maximum transfer rate of 400MBps." should read "Firewire has a maximum transfer rate of 400Mbps."

Page 674

Under "No Access", "A printer cannot use this printer at all" should be "A user cannot use this printer at all".

Page 754

In the description for NNTP , "which service a different purpose" should be "serves a different purpose."

Page 823

CHKDSK indeed checks for and is able to correct cross-linked files. Remove the parenthetical on p. 823 in that para.

Page 862

DIMM - please add "DIMMs have since been introduced with chips on one side of the memory stick."

Page xlviii

Answer to Question 4 should be C. 16MB for minimum.

Page xxxix

Assessment Test: Core Hardware Service Technician Exam, Question Number 25."What is the maximum data rate that can be transmitted over UTP Category 3 cable?" should read "What is the maximum data rate that can be transmitted over 2 pairs of UTP Category 3 cable?"


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Instructors Resources
Wiley Instructor Companion Site
Bonus Exams
Found on www.wiley.com/go/sybexancillaries
Power Point Slides
Found on www.wiley.com/go/sybexancillaries
Sample Syllabus
A sample Syllabus is available for instructors to use to structure their course. Found on www.wiley.com/go/sybexancillaries
Labs
Found on www.wiley.com/go/sybexancillaries
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