Project Manager's Spotlight on Change Management
April 2005, Jossey-Bass
If you're a typical project manager, you're probably aware of the importance of change management but may not have the time or expertise to develop a full-blown plan. Here's a quick and practical guide to applying the disciplines of proven change management practices without the rigor of complex processes.
Part of the Project Manager's Spotlight series from Harbor Light Press, this straightforward book offers solutions to real-life project change scenarios. Author Claudia Baca highlights critical components of change control and equips you with tools, techniques, checklists, and templates you can put to use immediately. By following a realistic case study from start to finish, you'll see how a project manager deals with each concept. Ultimately, this book will help you establish effective guidelines for dealing with change and provide you the flexibility to minimize disruptions and derailments.
Project Manager's Spotlight on Change Management teaches you how to:
- Define roles and responsibilities of the change management team
- Build a process flow one step at a time
- Design your own change management system
- Process exceptions and escalations
- Create the necessary documentation
Chapter 1: Managing Project Change.
Change Management Defined.
Why Bother with Change Management?
Let's Set Some Context.
Chapter 2: Setting Up for Success.
The Roles of Change Management.
What Do We Control?
Timing Is Everything.
Chapter 3: The Process of Change Management.
Designing Your System.
A Few More "To Dos".
Chapter 4: The Output of Change Management.
Yes, the Triple Constraints Are Impacted.
The Board Denies the Change.
The Board Approves the Change.
The Triple Constraints Are Not Impacted.
The Project Manager Denies the Change Request.
The Project Manager Approves the Change Request.
Chapter 5: The Incremental Effect.
The Theory of Disruptions.
The Theory of Timing.
The Theory of Estimating Change Requests.
Chapter 6: Change Tracking.
Documenting a Change Request.
Making a Change Request Log.
Appendix A: Nine Knowledge Areas Refresher.
Appendix B: Change Management Templates.
Appendix C: Calculating the Critical Path.