Dan Frakes is a technology writer, shareware developer, consultant, and long-time Mac user. He currently holds the position of Editor at MacFixIt.com, the Web's premier troubleshooting site for Macs, and is a columnist for Macworld magazine. He contributes and writes articles for various other publications. Dan is the creator of InformINIT, the award-winning guide to the Classic Mac OS, and is a speaker at MacWorld Conference, and his Mac OS X sessions are always packed.