 Marketing Social Change: Changing Behavior to Promote Health, Social Development, and the Environment
ISBN: 978-0-7879-0137-0
Hardcover
368 pages
October 1995, Jossey-Bass
US $47.00
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Introduction: Social Marketing: A Powerful Approach to Social Change.
PREPARING FOR SOCIAL MARKETING.
Putting the Customer First: The Essential Social Marketing Insight.
The Social Marketing Strategic Management Process.
Listening to Customers: Research for Social Marketing.
Understanding How Customer Behavior Changes.
DOING SOCIAL MARKETING.
Targeting Your Customer Through Market Segmentation Strategies.
Bringing the Customer to the Door: Creating Active Contemplation of New Behaviors.
Making the New Behavior Attractive and Low Cost: Benefit and Cost Strategies.
Bringing Social Influence to Bear and Enhancing Self-Control.
Inducing Action and Ensuring Maintenance.
Creating Strategic Partnerships: Marketing to Other Publics.
Conclusion: Central Principles of the New Social Marketing Paradigm.
PREPARING FOR SOCIAL MARKETING.
Putting the Customer First: The Essential Social Marketing Insight.
The Social Marketing Strategic Management Process.
Listening to Customers: Research for Social Marketing.
Understanding How Customer Behavior Changes.
DOING SOCIAL MARKETING.
Targeting Your Customer Through Market Segmentation Strategies.
Bringing the Customer to the Door: Creating Active Contemplation of New Behaviors.
Making the New Behavior Attractive and Low Cost: Benefit and Cost Strategies.
Bringing Social Influence to Bear and Enhancing Self-Control.
Inducing Action and Ensuring Maintenance.
Creating Strategic Partnerships: Marketing to Other Publics.
Conclusion: Central Principles of the New Social Marketing Paradigm.
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