 Why Didn't You Say That in the First Place?: How to Be Understood at Work
ISBN: 978-0-7879-0344-2
Paperback
183 pages
April 1997, Jossey-Bass
US $18.00
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RICHARD HEYMAN is a specialist in the use of language in everyday life, a professor at the University of Calgary, and president of Richard Heyman Associates, a business communications consulting company. He lives in Calgary, Canada.
