 Why Didn't You Say That in the First Place?: How to Be Understood at Work
ISBN: 978-0-7879-0344-2
Paperback
183 pages
April 1997, Jossey-Bass
US $18.00
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Ever get the feeling that your coworkers don't understand you?
Misunderstanding through poor communication is rampant in the workplace, yet most workers just shrug their shoulders and accept misunderstanding as a fact of life. In Why Didn't You Say that in the First Place?, the author offers a path to clear communication by demonstrating how we can always reach full mutual understanding with others by using the power of plain talk in a systematic way.
Misunderstanding through poor communication is rampant in the workplace, yet most workers just shrug their shoulders and accept misunderstanding as a fact of life. In Why Didn't You Say that in the First Place?, the author offers a path to clear communication by demonstrating how we can always reach full mutual understanding with others by using the power of plain talk in a systematic way.
You'll discover:
- Why nobody understands you
- Why misunderstanding is normal
- The power of strategic talk
- Communicating when understanding is critical
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