 Tools for Innovators: Creative Strategies for Strengthening Public Sector Organizations
ISBN: 978-0-7879-0953-6
Hardcover
240 pages
April 1998, Jossey-Bass
US $45.00
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1. Understanding and Applying Innovation Strategies in the Public Sector.
Part One: Public Sector Innovation Tools.
2. Strategic Planning.
3. Reengineering.
4. Total Quality Management.
5. Benchmarking and Performance Management.
6. Team Management.
7. Privatization.
Part Two: Learning from Public Sector Cases.
8. Management Innovation in the New York City Department of Parks and Recreation.
9. Innovation in Collaboration with Business and Nonprofits: The Indianapolis Private Industry Council.
10. America Works: A Private Company Carrying Out a Public Service.
Part One: Public Sector Innovation Tools.
2. Strategic Planning.
3. Reengineering.
4. Total Quality Management.
5. Benchmarking and Performance Management.
6. Team Management.
7. Privatization.
Part Two: Learning from Public Sector Cases.
8. Management Innovation in the New York City Department of Parks and Recreation.
9. Innovation in Collaboration with Business and Nonprofits: The Indianapolis Private Industry Council.
10. America Works: A Private Company Carrying Out a Public Service.
