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When Talk Works: Profiles of Mediators
Deborah M. Kolb, Ph.D., & Associates
ISBN: 978-0-7879-1090-7
Paperback
544 pages
July 1997, Jossey-Bass
US $50.00 Add to Cart

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DEBORAH M. KOLB is executive director of the Program on Negotiation at Harvard Law School and professor of management at the Simmons College Graduate School of Management.

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