 When Talk Works: Profiles of Mediators
ISBN: 978-0-7879-1090-7
Paperback
544 pages
July 1997, Jossey-Bass
US $50.00
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Introduction: Another Way to Settle Disputes: The Practice of Mediation.
Part One: The Professionals.
1. Frances Butler: Questions that Lead to Answers in Child Custody Mediation (Kenneth Kressel).
2. Patrick Davis: "To Bring Out the Best... To Undo a Little Pain" in Special Education Mediation (Susan Silbey).
3. Howard Bellman: Using "Bundles of Input" to Negotiate An Environmental Dispute (Christine Harrington).
4. William Hopgood: "Conditioning" Parties in Labor Grievances (Deborah M. Kolb).
5. Patrick Phear: Control, Commitment, and Minor Miracles in Family and Divorce Mediation (Austin Sarat).
Part Two: Builders of the Field.
6. Albie M. Davis: Community Mediation as Community Organizing (Sally Engle Merry).
7. Eric Green: Finding Alternatives to Litigation in Business Disputes (Lavinia Hall).
8. Lawrence Susskind: Activist Mediation and Public Disputes (John Forester).
Part Three: Extending the Reach of Mediation.
9. Juju Atkinson: Blurring the Distinction Between Mediation and Adjudication (William O'Barr).
10. Jimmy Carter: The Power of Moral Suasion in International Mediation (Eileen Babbitt).
11. Linda Colburn: On-the-Spot Mediation in a Public Housing Project (Neal Milner).
12. Joseph Elder: Quiet Peacemaking in a Civil War (Thomas Princen).
Conclusion: The Realities of Making Talk Work.
Part One: The Professionals.
1. Frances Butler: Questions that Lead to Answers in Child Custody Mediation (Kenneth Kressel).
2. Patrick Davis: "To Bring Out the Best... To Undo a Little Pain" in Special Education Mediation (Susan Silbey).
3. Howard Bellman: Using "Bundles of Input" to Negotiate An Environmental Dispute (Christine Harrington).
4. William Hopgood: "Conditioning" Parties in Labor Grievances (Deborah M. Kolb).
5. Patrick Phear: Control, Commitment, and Minor Miracles in Family and Divorce Mediation (Austin Sarat).
Part Two: Builders of the Field.
6. Albie M. Davis: Community Mediation as Community Organizing (Sally Engle Merry).
7. Eric Green: Finding Alternatives to Litigation in Business Disputes (Lavinia Hall).
8. Lawrence Susskind: Activist Mediation and Public Disputes (John Forester).
Part Three: Extending the Reach of Mediation.
9. Juju Atkinson: Blurring the Distinction Between Mediation and Adjudication (William O'Barr).
10. Jimmy Carter: The Power of Moral Suasion in International Mediation (Eileen Babbitt).
11. Linda Colburn: On-the-Spot Mediation in a Public Housing Project (Neal Milner).
12. Joseph Elder: Quiet Peacemaking in a Civil War (Thomas Princen).
Conclusion: The Realities of Making Talk Work.
