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Performance-Based Instruction: Linking Training to Business Results, includes a Microsoft Word diskette

ISBN: 978-0-7879-1119-5
240 pages
March 1998, Pfeiffer
Performance-Based Instruction: Linking Training to Business Results, includes a Microsoft Word diskette (0787911194) cover image

Description

Do you need some performance magic NOW?

You see the performance and productivity expectations. Now you need a little magic to make them happen. The magic is here! With this book as your guide, you'll pinpoint the goal, you'll find the gap between that goal and where you are now, and then you'll close the gap. Simple, quick, inexpensive, and effective--that's what Performance-Based Instruction is about! using these brilliant designs, you will clarify job expectations and foster pride and confidence in employees' work performance.

When performance improvement is vitally needed?the concerned practitioner would do well to heed Smalley and Brethower's thoughtful advice.
--Robert O. Brinkerhoff, professor of educational leadership, Western Michigan University

This book gives you the tools you need to:


* Conduct on-the-job training
* Establish team training
* Design job aids
* Perform needs assessments
* Evaluate training...and more!


The User's Manual appAndix gives you specific pointers on using this book as a guide in an HRD department, as a text in an academic setting, or as a professional development tool for solo practitioners. The enclosed Microsoft Word diskette gives you an electronic, customizable source of quick-implementation job aids. It's all here. Grab this book of spells, add a dash of attentive work, and create some performance magic today!
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Table of Contents

Acknowledgments.

Preface.

A PRACTICAL APPROACH TO TRAINING ISSUES.

1. Performance-Based Instruction: Application to Customer Service.

2. Performance-Based Instruction on the Job.

3. Performance-Based Teamwork Training.

4. Performance-Based Development.

5. Performance-Based Instruction and the Hawthorne Effect.

6. Performance-Based Instruction and Job Aids.

A PARADIGM FOR THE TWENTY-FIRST CENTURY.

7. Performance-Based Instruction: A Paradigm for the Twenty-First-Century Human Resource Development.

8. Converting to Performance-Based Instruction.

9. Transfer of Training: Linking to what Happens Before and After.

10. Needs Assessment and Performance-Based Instruction.

11. A Structured-Design Approach for Performance-Based Instruction.

12. Integrating Evaluation into Performance-Based Instruction.

13. Performance-Based Instruction and Learning-to-Learn.

Appendix: User's Manual.

Bibliography and References.

List of Figures on Diskette.

About the Authors.

Index.
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Author Information

DALE M. BRETHOWER is a professor of psychology at Western Michigan University, teaching courses in training and development, performance management, and behavioral systems analysis. KAROLYN A. SMALLEY is a performance and instructional systems consultant who specializes in process improvement projects, performance management systems, and instructional systems.
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Reviews

"This book does a great job of demystifying the instructional design process. When performance improvement is vitally needed?the concerned practitioner would do well to heed Smalley and Brethower's thoughtful advice." (Robert O. Brinkerhoff, professor of educational leadership, Western Michigan University)

"This is the perfect book for these times. In an emerging global economy where the ?bottom-line' is critical, this book provides an approach for getting more performance with less training dollars. And at a time when many traditional training organizations are rightfully considering becoming ?performance departments,' this book provides a key component for successfully making that transition." (Geary Rummler, partner, The Rummler-Brache Group)

"Instructional designers, training managers and performance improvement specialists will benefit from this book. It could also be used as a text book in instructional design. Any training department that is moving from training to performance should have this book." (Roger Addison, vice president and manager, Wells Fargo Bank)

"The book is meant to guide and lead to application?. The text is easy to read, has a clear structure, is filled with examples, and has a coherent framework that makes it easy to understand both the overall thrust of the book and the specific objectives of any given chapter." (Harold Stolovitch, president, Harold D. Stolovitch & Associates, Ltd.)
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Performance-Based Instruction: Linking Training to Business Results, includes a Microsoft Word diskette (US $60.00)

-and- Organizational Intelligence: A Guide to Understanding the Business of Your Organization for HR, Training, and Performance Consulting (US $66.95)

Total List Price: US $126.95
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