An educated, energetic, and motivated student affairs staff is critical to the delivery of quality learning opportunities and services for students. This volume offers a range of strategies for recruiting, retaining, and developing such a staff. The authors show how supervisors and mentors can make a positive impact on staff members' growth, and discuss how to build a solid career foundation for entry-level professionals. They also describe the influence of behavioral style on professional development, and present a performance-based approach to human resource development that emphasizes goal setting, coaching, and performance assessment.

This is the 84th issue of the quarterly journal New Directions for Student Services.