"This timely book will certainly become a required read for every university administrator grappling with the complexities of technology and education. Tony Bates has combined an impressive depth of experience and practice to produce an authoritative and well-reasoned approach. Bravo." (Bruce Pennycook, vice-principal, Information Systems and Technology, McGill University)

"Digital technologies are revolutionizing the practices of teaching and learning at colleges and universities all around the world. This book will be helpful for all those who are planning and managing such organizational and technological change on their campuses." (Timothy W. Luke, executive director, Institute for Distance and Distributed Learning, Virginia Tech)

"I found myself nodding frequently while reading this book. Many 'early adopters' will identify with the arguments presented and will appreciate the extAnded discussion. Bates shares insights that could save much frustration in dealing with both the technology and the impact of technology on academia." (James B. Patton, associate professor and Haskell Power Engineering Professor, Electrical and Computer Engineering, University of Maine)

"This book is a must read for anyone in higher education who deals with technology, teaching, administration, or some combination of these elements. [Managing Technological Change] hits a number of nails right on their heads. It holds true to its intended audiences: administrators, academic department heads, and faculty. The messages for each are important and timely. Not only is the book well written, but it is also comprehensive in nature. It covers topics of vital concern for all who are involved in technology-enhanced or technology-based learning. In summary, this book is founded on principles. It speaks to the relevant issues. It offers numerous examples. It is well constructed and written. Hats off to Tony Bates." (Byron Burnham, International Review of Research in Open and Distance Learning: 1, 2)