"Each chapter is designed to stand alone as a source of information for new chief student affairs officers, individuals new to the student affairs field, doctoral students, chief student affairs officers seeking professional renewal, college presidents, and other administrative officers who want to know more about student affairs work.... Many of the chapters in this handbook are filled with 'ah hahs,' quiet smiles, and those private revelations that people have when reading an insightful statement they wish they themselves had made.... As is true for most of the Jossey-Bass professional handbooks, each chapter stands alone and offers varying degrees of information and usefulness." (Journal of Higher Education, Praise for the Classic First Edition)

"The authors address the critical issues and skills necessary for higher education administration. The book covers a wide range of topics that would be appropriate for the beginning administrator as well as the seasoned veteran. The essays provide information on the practical day-to-day activities of higher education administration as well as the more abstract concepts of strategic decision-making and the political realities that surround university life. The book is recommAnded; it has such a broad brush approach that it is practical for an introductory course in higher education as well as a solid reference for the practicing administrator." (Choice, Praise for the Classic First Edition)

"This handbook will be a welcome addition, particularly for new chief student affairs officers or those seasoned professionals confronting some issues and concerns for the first time.... It is a template for action." (Jo Anne J. Trow, vice president emeritus for student affairs, Oregon State University, Praise for the Classic First Edition)

"This book is of great value and utility to a wide range of practitioners and graduate students. The information is particularly valuable to practitioners at all levels because it provides a source of further learning that may serve to equalize their professional preparation.... The text can be used as a self-directed learning device or as the framework for determining staff development needs and developing appropriate interventions.... Descriptive, universal, and yet unique as well." (Holley A. Belch, assistant professor, Department of Student Affairs in Higher Education, Indiana University of Pennsylvania, Praise for the Classic First Edition)