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The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches, 2nd Edition

ISBN: 978-0-7879-4723-1
432 pages
July 2002, Jossey-Bass
The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches, 2nd Edition (0787947237) cover image

Description

When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book is a classic work for consultants, facilitators, managers, leaders, trainers, and coaches--anyone whose role is to facilitate and guide groups toward realizing their creative and problem-solving potential. This thoroughly revised edition provides the essential materials for anyone that works within the field of facilitation and includes simple but effective ground rules for group interaction. Filled with illustrative examples, the book contains proven techniques for starting meetings on the right foot and ending them positively and decisively. This important resource also offers practical methods for handling emotions when they arise in a group and offers a diagnostic approach for identifying and solving problems that can undermine the group process.
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Table of Contents

Preface to the Revised Edition.

Acknowledgments.

The Author.

PART ONE: HOW FACILITATION HELPS GROUPS.

1. The Skilled Facilitator Approach.

2. What Makes Work Groups Effective?

3. The Facilitator and Other Facilitative Roles.

PART TWO: DIAGNOSING BEHAVIOR IN GROUPS.

4. Understanding the Theories That Guide Our Actions.

5. Ground Rules for Effective Groups.

6. Diagnosing Behaviors That Enhance or Hinder Group Effectiveness.

PART THREE: INTERVENING IN GROUPS.

7. Deciding Whether, How, and Why to Intervene.

8. How to Intervene.

9. Using the Ground Rules to Intervene.

10. Using the Skilled Facilitator Approach with Other Processes.

11. Beginning and Ending Meetings.

12. Dealing with Emotions.

PART FOUR: AGREEING TO WORK TOGETHER.

13. Contracting: Deciding Whether and How to Work Together.

14. Working with Another Facilitator.

PART FIVE: USING FACILITATIVE SKILLS IN YOUR OWN ORGANIZATION.

15. Serving as Facilitator in Your Own Organization.

16. The Facilitative Leader.

Resource A: Current and Previous Ground Rules.

Resource B: Sample Planning Meeting Letter.

Resource C: Guidelines for Developing an Effective Contract.

Resource D: Sample Agreement for Basic Facilitation.

Resource E: Sample Agreement for Developmental Facilitation.

Resource F: Guidelines for Using Experiential Exercises and Self-Knowledge Instruments.

Resource G: Questions for Cofacilitators.

Resource H: Guidelines for Contracting with Your Manager.

References.

Index.
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Author Information

ROGER SCHWARZ is an organizational psychologist and founder and president of Roger Schwarz & Associates, Inc., a consulting group that helps organizations use facilitative skills to create fundamental change. He facilitates groups and teaches, consults, coaches, and speaks on facilitation, facilitative leadership, and developing effective work groups. Schwarz is currently working on The Skilled Facilitator Fieldbook, to be published by Jossey-Bass. To learn more about Roger Schwarz & Associates, visit www.schwarzassociates.com.

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New to This Edition

Grounded in the latest thinking on teams, organization development, and facilitation, this new edition
  • Takes a more conversational approach
  • Offers a clear analysis of the Skilled Facilitator approach, based on a set of core values, assumptions, and principles
  • Defines the five facilitative roles--facilitator, leader, coach, consultant, and trainer
  • Shows how groups can act inconsistently with ground rules and what to do to intervene
  • Describes the theories that guide a facilitator's actions
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Reviews

"The Skilled Facilitator is an invaluable text and should be required reading for all who aspire to excellence in facilitation." (Training Media Review, June 26, 2003)
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Related Websites / Extra

Roger Schwarz & AssociatesRoger Schwarz & Associates provides facilitation training, consultation, and facilitation to help groups, organizations, and communities create fundamental change. In all of these, The Skilled Facilitator Approach, as detailed in the book listed above, is used. Learn more about this approach at the Roger Schwarz & Associates site.
Sign Up For A Facilitation TeleclassSign up for a free facilitation teleclass offered monthly called: "The Skilled Facilitator Approach: a Proven Way to Help Groups Achieve Results They Didn't Think Possible." Get expert advice from Roger Schwarz, author of The Skilled Facilitator. Schwarz will teach you how to get great results in your groups—while fostering stronger, more satisfying working relationships.
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The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches, 2nd Edition (US $40.00)

-and- The Skilled Facilitator Fieldbook: Tips, Tools, and Tested Methods for Consultants, Facilitators, Managers, Trainers, and Coaches (US $69.50)

Total List Price: US $109.50
Discounted Price: US $82.12 (Save: US $27.38)

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