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Communicating with Today's Patient: Essentials to Save Time, Decrease Risk, and Increase Patient Compliance
ISBN: 978-0-7879-4797-2
Paperback
288 pages
September 2000, Jossey-Bass
US $45.00 Add to Cart

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  • Description
  • Table of Contents
  • Author Information
JOANNE DESMOND is president of Desmond Medical Communications and an international health care communications speaker and author.

LANNY R. COPELAND is past President and Chair of the Board of the American Academy of Family Physicians, as well as vice president of Primary Care Development at Phoebe Putney Health Systems in Albany, Georgia.

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Buy Communicating with Today's Patient: Essentials to Save Time, Decrease Risk, and Increase Patient Compliance (List Price: US $45.00)
with Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence (List Price = US $45.00)
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