WILEY

KNOWLEDGE FOR GENERATIONS

WILEY - KNOWLEDGE FOR GENERATIONS

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Communicating with Today's Patient: Essentials to Save Time, Decrease Risk, and Increase Patient Compliance
ISBN: 978-0-7879-4797-2
Paperback
288 pages
September 2000, Jossey-Bass
US $45.00 Add to Cart

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  • Description
  • Table of Contents
  • Author Information
Foreword: Bruce Dan, M.D.

Preface.

Acknowledgments.

Ten Reasons You Need To Read This Book.

Tips To Keep New Patients and Build Your Practice.

Patient Personalities and How They Affect Your Practice.

Louder Than Words: What Your Body Language Says To Patients.

Listening Techniques For Faster, More Accurate Diagnoses.

Giving Clearer Explanations Generally.

Communicating About Medications.

Effectively Interacting With the Patient's Family.

Communicating Across Borders and Language Barriers.

Shining Up Your Professional Image.

CME Information and Tests.

Bibliography and References.

Recommended Readings.

Index.

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