Guidelines for Community Conflict Transformation (CCT) Workshop.

Identifying the Best Workshop Facilitators.

Teaching Skills and Approaches.

Community Conflict Transformation in Practice.

How to Use the Leaders? Guide.

Section One: Facilitation Skills.

Using Role-Plays Effectively.

Creating a Safe Space for Learning.

The Learning Cycle.

Using Role-Plays in the Learning Cycle.

Debriefing Role-Plays and Using Coaches with Small Groups.

Leading Large Group Debriefing of Role-Plays.

Beyond the Role-Play.

Case Studies in Conflict Transformation: What They Are and How to Use Them.

Cases in Community Conflict Transformation.

Selecting the Right Case.

Presenting the Case.

Reading the Case.

Teaching the Case.

Additional Suggestions for Effective Case Teaching.

Annotated List of Case Studies, Teaching Notes and Role-Plays.

Sources for Additional Case Studies.

Encountering Sacred Texts.

Spiritual, Moral, and Cultural Resources.

The Power of Engagement.

Approaches to Studying Sacred Texts.

Guidelines for Group Sacred Text Study.

Annotated List of Sacred Texts.

Sources for Additional Sacred Text Selections.

Section Two: Workshop Designs.

Community Conflict Transformation Workshop: Basic Skills Training.

Designs for Brief Introductory Workshops.

Half-Day Mediation Skills Workshop.

One-Day Workshop: Introduction to Mediation.

Designing an Advanced Workshop.

Community Conflict Case Studies, Role-plays, and Sacred Text Studies.

Community Conflict Case Studies.

Beyond the Battle.

Call to Prayer.

Giving Thanks.

Lord of the Dance.

Independent Role-Plays.

Neighborhood Conflict: Children and Dogs.

The Student and the Jazz Musician.

Sacred Text Studies.

Recognition and Listening? Mark 10:46-52.

Healing and Reconciliation? Genesis 25-33.

Imagining Reconciliation with Enemies? Quran 60:7-9.

Justice and Freedom? Preamble to the Constitution of South Africa.