  Measuring Performance in Public and Nonprofit Organizations
ISBN: 978-0-7879-4999-0
Hardcover
320 pages
May 2003, Jossey-Bass
US $45.00
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Offers managers a comprehensive resource for measuring performance within their organizations.
- Author Poister is widely recognized and respected leader in the field of performance evaluation.
- Covers all aspects of performance measurement, including the management framework and methodological and technical elements.
- Includes a wealth of illustrative examples.
- A must-have volume for building organizational capacity and improving the overall effectiveness of programs and personnel.
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