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Capitalizing on Workplace Diversity

ISBN: 978-0-7879-5102-3
129 pages
June 1999, Pfeiffer
Capitalizing on Workplace Diversity (0787951021) cover image
Realize organizational success through diversity.
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Introduction.

Meeting The Diversity Challenge.

Capitalizing On Diversity In The Organization.

Phase One: Creating A Diversity Vision.

Phase Two: Building Organizational Awareness And Commitment.

Phase Three A: Staffing For Diversity Success.

Phase Three B: Building Team Capability.

Phase Three C: Communicating Effectively In A Diverse Workplace.

Phase Four: Reinforcing On An Ongoing Basis.

Managing Diversity Issues Successfully.

Summary.

Appendix: Reproducible Forms And Worksheets.
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RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.
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