The IT Consultant: A Commonsense Framework for Managing the Client Relationship, includes a CD-ROM

RICK FREEDMAN is a Regional Professional Services Manager for ENTEX Information Services. He manages, mentors, and coaches system consultants in providing technology consulting services to businesses throughout the U.S. Mr. Freedman has 15 years of experience as an Information Technology consultant, both as an employee of large corporate organizations like Citicorp and Dun & Bradstreet, and as a Principle Consultant for Cap Gemini America and ENTEX. He lives in Lenexa, Kansas, a suburb of Kansas City.