 Performance Scorecards: Measuring the Right Things in the Real World
ISBN: 978-0-7879-5272-3
Hardcover
192 pages
April 2000, Jossey-Bass
US $42.00
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The Authoring Team.
Preface.
Acknowledgements.
Introduction.
The Performance Problem.
Setting the Stage for Scorecards.
Collect Scorecard Inputs.
Create Your Scorecard.
Cultivate Your Scorecard.
Cascade Your Scorecard.
Connect Your Scorecard.
Confirm Your Scorecard.
Knowing the Score.
References.
Preface.
Acknowledgements.
Introduction.
The Performance Problem.
Setting the Stage for Scorecards.
Collect Scorecard Inputs.
Create Your Scorecard.
Cultivate Your Scorecard.
Cascade Your Scorecard.
Connect Your Scorecard.
Confirm Your Scorecard.
Knowing the Score.
References.
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