WAYNE BAKER is professor of organizational behavior at the University of Michigan Business School. He puts his knowledge into action through his work with HUMAX Corporation, an assessment and training firm specializing in personal and organizational development. In addition to his business bestseller, "Networking Smart," he has published numerous articles on business and social networks. He leads workshops and gives lectures around the world on the power of social capital.Email: wayneb@HUMAXnetworks.com