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E-book
Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing OthersISBN: 978-0-7879-5317-1
E-book
201 pages
October 1999, Jossey-Bass
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"Beyond the terrific stories and examples, Encouraging the Heart is a wonderful tool for creating a workforce that cares. In today's economy of job-hopping and nanosecond loyalty, can anything be more valuable?" (Patrick Lencioni, author, The Five Temptations of a CEO, and president, The Table Group)
"Kouzes and Posner have done it again. Encouraging the Heart is an insightful, easy-to-read book that shows modern leaders how to foster pride, courage, hope, ownership, and achievement. It's a wonderful mix of research findings and practical observations drawn from the authors' extensive experience with leaders." (William C. Byham, Ph.D., president and CEO, Development Dimensions International)
"Kouzes and Posner have done it again. Encouraging the Heart is an insightful, easy-to-read book that shows modern leaders how to foster pride, courage, hope, ownership, and achievement. It's a wonderful mix of research findings and practical observations drawn from the authors' extensive experience with leaders." (William C. Byham, Ph.D., president and CEO, Development Dimensions International)
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