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Creating the Multicultural Organization: A Strategy for Capturing the Power of Diversity

ISBN: 978-0-7879-5584-7
192 pages
June 2001, Jossey-Bass
Creating the Multicultural Organization: A Strategy for Capturing the Power of Diversity (0787955841) cover image


As the war for talent rages on, organizations are seeking proven methods for leveraging diversity as a resource. Creating the Multicultural Organization challenges today's organizations to stop "counting heads for the government" and begin creating effective strategies for a more positive approach to managing diversity. Using a model outlined in his earlie rworks, Taylor Cox Jr.--an associate professor at the University of Michigan Business School and president of his own consulting firm--shows readers the many practical and innovative ways that top organizations such as Alcoa effectively address diversity issues to secure and develop the talent that they need in order to succeed.

A University of Michigan Business School Series Book
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Table of Contents

Foreword by Paul O'Neill


1. The Challenge of Mastering Diversity

2. A Strategy for Meeting the Challenge

3. Leadership: The First Requirement of Change

4. Leverage Research, Develop Measurement Plans

5. Create Effective Education

6. Align Organizational Systems and Practices

7. Follow Up for Sustainable Results


 The Author



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Author Information

TAYLOR COX is associate professor of organizational behavior and human resource management at the University of Michigan Business School. He is also founder and president of Taylor Cox and Associates, Inc., a research and consulting firm specializing in organization change and development work for clients with culturally diverse workforces and markets. One of his previous book's, Cultural Diversity in Organizations: Theory, Research, and Practice, was a cowinner of the National Academy of Management's 1994 George R. Terry Book Award.
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The Wiley Advantage

With detailed examples, an in-depth case study, discussion questions in each chapter, and much more, Creating the Multicultural Organization shows you how to:
  • Understand why many past efforts to manage diversity have failed
  • Implement strong leadership of diversity change efforts
  • Leverage research and develop measurement plans
  • Create effective ongoing education
  • Align management practices and policies with the goals of multiculturalism
  • Follow through to ensure sustainable results
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