Error Reduction in Health Care: A Systems Approach to Improving Patient Safety
July 2000, Jossey-Bass
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About the Editor.
About the Contributors.
A Formula for Errors: Good People + Bad Systems (S. McClanahan, et al.).
Measuring Performance of High-Risk Processes (K. Ferraco & P. Spath).
The Human Side of Medical Mistakes (S. Ternov).
Accident Investigation and Anticipatory Failure Analysis in Hospitals (S. Feldman & D. Roblin).
Automating Root Cause Analysis (R. Latino).
One Hospital's View of Software Facilitation of Root Cause Analysis (K. Hirsch & D. Wallace).
Proactively Error-Proofing Health Care Processes (R. Croteau & P. Schyve).
Reducing Errors through Work Systems Improvements (P. Spath).
A Structured Teamwork System to Reduce Clinical Errors (D. Risser, et al.).
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Error Reduction in Health Care: A Systems Approach to Improving Patient Safety (US $84.00)
-and- Curing Health Care: New Strategies for Quality Improvement (US $45.00)
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