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Managing Knowledge for Sustained Competitive Advantage: Designing Strategies for Effective Human Resource Management

Susan E. Jackson (Editor), Angelo DeNisi (Editor), Michael A. Hitt (Editor)
ISBN: 978-0-7879-5717-9
480 pages
March 2003, Pfeiffer
Managing Knowledge for Sustained Competitive Advantage: Designing Strategies for Effective Human Resource Management (0787957178) cover image


This eighteenth volume in the Jossey-Bass Organizational Frontiers Series provides an in-depth examination of how I/O psychologists can help find, recruit, and manage knowledge. The authors explain the nature of different types of knowledge, how knowledge-based competition is affecting organizations, and how these ideas relate to innovation and learning in organizations. They describe the strategies and organizational structures and designs that facilitate the acquisition and development of knowledge. And they discuss how continuous knowledge acquisition and innovation is promoted among individuals and teams and how to foster the creation of new knowledge. In addition, they explain how to assess the climate and culture for organizational learning, measure and monitor knowledge resources at the organizational level, and more.
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Table of Contents

Foreword (Neal Schmitt).


The Contributors.

Part One: Introduction.

1 The Knowledge-Based Approach to Sustainable Competitive Advantage (Angelo S. DeNisi, Michael A. Hitt, Susan E. Jackson).

Part Two: Work and Organizational Designs for Knowledge-Based Competition.

2 Alternative Strategies for Acquiring Knowledge (David L. Deeds).

3 Organizing for Knowledge-Based Competitiveness: About Pipelines and Rivers (C. Marlene Fiol).

4 Designing Work for Knowledge-Based Competition (Susan Albers Mohrman).

Part Three: Staffing Organizations for Knowledge-Based Competition.

5 Managing the Human Resource Architecture for Knowledge-Based Competition (David P. Lepak, Scott A. Snell).

6 Hiring for Knowledge-Based Competition (Elaine D. Pulakos, David W. Dorsey, Walter C. Borman).

7 Contracting Talent for Knowledge-Based Competition (Alison Davis-Blake, Pamsy P. Hui).

Part Four: Developing and Motivating Employees for Knowledge-Based Competition.

8 Knowledge Management: Developing Intellectual and Social Capital (Raymond A. Noe, Jason A. Colquitt, Marcia J. Simmering, Sharon A. Alvarez).

9 Stimulating and Supporting Creativity in Organizations (Greg R. Oldham).

10 Reward Systems in Knowledge-Based Organizations (Edward E. Lawler III).

11 Retaining Knowledge by Retaining Technical Professionals: Implications of the Unfolding Turnover Model and the Job Embeddedness Construct (Steven D. Maurer, Thomas W. Lee, Terence R. Mitchell).

Part Five: Measuring Knowledge-Based Resources.

12 Assessing the Culture and Climate for Organizational Learning (Lois E. Tetrick, Nancy Da Silva).

13 Strategic Knowledge Measurement and Management (John W. Boudreau).

Part Six: Conclusion.

14 Managing Human Resources for Knowledge-Based Competition: New Research Directions (Susan E. Jackson, Michael A. Hitt, Angelo S. DeNisi).

Name Index.

Subject Index.

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Author Information

Susan E. Jackson is professor of human resource management in the School of Management and Labor Relations at Rutgers University.

Michael A. Hitt, a past president of the Academy of Management, is a professor and Weatherup/Overby Chair in Executive Leadership at Arizona State University.

Angelo S. DeNisi is the Paul N. and Rosalie Robertson Chair in Business Administration and the head of the management department at the Mays Business School, Texas A&M University.

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