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Cover image for product 0787957313
Online Dispute Resolution For Business: B2B, ECommerce, Consumer, Employment, Insurance, and other Commercial Conflicts
ISBN: 978-0-7879-5731-5
Hardcover
326 pages
September 2002, Jossey-Bass
US $34.95 Add to Cart

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Other Available Formats: Adobe E-Book
  • Description
  • Table of Contents
  • Author Information
Colin Rule-- mediator, trainer, consultant, and author-- is a senior associate at Raab Associates and director of its Online Public Disputes project (www.publicdisputes.org). He co-founded Online Resolution, one of the first ODR providers, and served as its CEO and president. He is currently the co-chair of the online section of the Association for Conflict Resolution (ACR) and a fellow at the Center for Information Technology and Dispute Resolution at the University of Massachusetts, Amherst. He writes the online conflict resolution column in ACResolution Magazine and serves as editor of ODRNews.com.