E-Health, Telehealth, and Telemedicine: A Guide to Startup and Success
February 2002, Jossey-Bass
The Authors xvii
1 History, Definitions, and Current Applications.
2 From Telemedicine and Telehealth to E-Health.
3 Telecommunication Technologies in Health Care.
4 Clinical Applications.
5 Special Settings.
6 Computerization of Medical Records and E-Health Services.
7 Privacy, Confidentiality, Security, and Data Integrity.
8 Legal and Ethical Issues.
9 Malpractice and Risk Management.
10 A Beginner’s Blueprint: How to Get Started.
11 Research: Issues, Methods, and Outcomes.
12 Visions into the Future of Health Care.
Appendix A: Tips from the Experts.
Appendix B: Vendor Agreements: A Primer.
Appendix C: Videoconferencing Room Requirements and Etiquette.
PAMELA WHITTEN is assistant professor, in the Department of Telecommunications at Michigan State University where she is the principal investigator for a number of telehealth and e-mail research projects. Formerly she was the director of telemedicine services at the University of Kansas Medical Center.
ACE ALLEN is the editor in chief of Telemedicine Today Magazine, associate professor in the Department of Medicine at University of Kansas Medical Center, and CEO of Today Communications, Inc.
"Having read this book, you are now well enough informed to plan what you want to do, how you want to do it, and when." (APA Review of Books, 2003)For anyone interested in the electronic revolution that is transforming health care worldwide, Maheu, Whitten, and Allen go to the heart of the matter. I consider this book essential reading.
—G. Edward Kriese, CEO, MedicalRecord.com
This book provides an insightful and up-to-date overview of the
maturing influence that telecommunications and information
technologies have on the social, legal, economic, and quality
issues that impact our health care delivery system. It helps us
speculate about how the future landscape will look.
—Jay Sanders, president and CEO, The Global Telemedicine Group
A must-read book filled with a wealth of practical information
about e-health, telehealth, and telemedicine. Written in a very
understandable style aimed to meet the needs of health
practitioners, not technologists.
—Warren B. Karp, professor of pediatrics and coordinator of telemedicine and distance learning activities, Department of Pediatrics, Medical College of Georgia
To the many who grapple with the momentous changes that digital
networks bring to health care, we have Drs. Maheu, Whitten and
Allen to thank for capturing the excitement of these explosive
developments. With wide ranging assessment, uncanny accuracy and
valuable insights, this book reveals the promise of eHealth,
telehealth and telemedicine—and the staggering implications
of technology in our daily lives.
—Eric Pulier Chairman/CoFounder US Interactive, Inc. (NASDAQ USIT)
"...this book will guide you through the e-health maze and help
you plan, implement, and evaluate health care services that use
telecommunications. The authors describe cutting-edge technologies
and explain how to use them effectively. They are truly leaders on
the e-health frontier!"
—Kathryn Dansky, associate professor, Department of Health Policy and Administration, Pennsylvania State University
A great frontier of e-health is opening, with countless
opportunities to leverage technology to make good the promise of
access to high quality, affordable health care for all. Maheu,
Whitten, and Allen?like Lewis and Clark?have mapped the terrain,
aiding the journeys of all who follow.
—S. Robert Levine, chairman and chief medical officer, MedHelp.com
Recent advances in telecommunication and imaging technology are
allowing profound changes in the interactions among physicians,
their patients, and other health care practitioners. This book
provides a prescient introduction to the possibilities these new
technologies provide in improving the quality and efficiency of
health care delivery.
—Thomas Zeffiro, associate professor, Department of Neurology, Georgetown University Medical Center
Telemedicine and telehealth are evolving so rapidly, with such
protean manifestations, that it's nearly impossible to keep up with
current developments. Maheu, Whitten, and Allen?who bring together
an impressively broad and deep knowledge of the field?do an
exceptional job of integrating this information. The book is
clearly written, and while it serves as a very good introduction
for those new to telehealth, even those with much experience in the
use of telecommunications technology in health care will find it
informative and thought-provoking.
—Jim Grigsby, associate professor, Department of Medicine, University of Colorado, Health Sciences Center
An exceptionally comprehensive and pertinent book written by
experts in these modes of health care delivery. It should be on the
bookshelves of all professionals contemplating using these
technologies: it is an invaluable source of information. This book
is certainly to be strongly recommended.
—Frances S. Mair, senior lecturer (clinical) in primary care, Department of Primary Care, University of Liverpool, England
Congratulations to the authors! They will have a ready audience,
especially among folks waiting for clear definitions of telehealth,
telemedicine, and e-health. It's an expansive reach, covering all
of what is now available in the field. I will recommend this book
to all of my nursing colleagues.
—Nancy J. Sharp, telehealth consultant, American College of Nurse Practitioners
There is no question that the Internet will revolutionize
service delivery in medicine and mental health. For those who are
still reluctant to jump on the bandwagon, this book explains it
all. It gives reasons, evidence, arguments, and even
counter-arguments, about the use of Internet in the delivery of
those services. It is the most useful, complete, and unique
compendium of all the information any beginner (and even advanced
practitioner) needs to know about how to use and even profit by
administration and delivery of professional services. For those who
are still reluctant to get their feet wet, this is painless way to
ease in. Pity those who are going to be left behind!
—Luciano L'Abate, professor emeritus of psychology, Georgia State University and president, MentalHealthHelp.com
A practical guide to start-up and success?delivers what the
title promises. This lucid and well-researched book serves as both
introduction and reference to the dramatic changes that digital
communications are bringing to every aspect of health care.
Political analyses, philosophical speculations and sociological
predictions are avoided in favor of nuts-and-bolts information. In
this way the authors have achieved a balance between breadth and
detail that offers a solid point of departure and clear perspective
for clinicians, administrators, investors, entrepreneurs, and
developers. The book touches adequately on all areas one needs to
know to become a player in the burgeoning e-health field, yet
provides extensive bibliographic leads to specialized
—Myron L. Pulier, clinical associate professor of psychiatry, New Jersey Medical School, Newark