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E-Health, Telehealth, and Telemedicine: A Guide to Startup and Success

ISBN: 978-0-7879-5903-6
400 pages
February 2002, Jossey-Bass
E-Health, Telehealth, and Telemedicine: A Guide to Startup and Success (0787959030) cover image


E-Health, Telehealth, and Telemedicine is a hands-on resource that shows how communication technologies can be designed, implemented, and managed to help health care professionals expand and transform their organizations. Step by step the authors reveal how to introduce innovative communication tools to a wide range of health care settings. This indispensable book contains a wealth of information, suggestions, and advice about program development, ethical, legal and regulatory issues, and and technical options.
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Table of Contents

Foreword (Evan Melrose, M.D.).


The Authors xvii

1 History, Definitions, and Current Applications.

2 From Telemedicine and Telehealth to E-Health.

3 Telecommunication Technologies in Health Care.

4 Clinical Applications.

5 Special Settings.

6 Computerization of Medical Records and E-Health Services.

7 Privacy, Confidentiality, Security, and Data Integrity.

8 Legal and Ethical Issues.

9 Malpractice and Risk Management.

10 A Beginner’s Blueprint: How to Get Started.

11 Research: Issues, Methods, and Outcomes.

12 Visions into the Future of Health Care.

Appendix A: Tips from the Experts.

Appendix B: Vendor Agreements: A Primer.

Appendix C: Videoconferencing Room Requirements and Etiquette.




Subject Index.

Name Index.

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Author Information

MARLENE M. MAHEU is the CEO and president of E-Health Interactive and founder and editor in chief of SelfhelpMagazine.com. She is also the director of telehealth and e-health for Alliant University.

PAMELA WHITTEN is assistant professor, in the Department of Telecommunications at Michigan State University where she is the principal investigator for a number of telehealth and e-mail research projects. Formerly she was the director of telemedicine services at the University of Kansas Medical Center.

ACE ALLEN is the editor in chief of Telemedicine Today Magazine, associate professor in the Department of Medicine at University of Kansas Medical Center, and CEO of Today Communications, Inc.

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"The authors bring diverse expertise to the book." (E-Streams, 3/02)

"Having read this book, you are now well enough informed to plan what you want to do, how you want to do it, and when." (APA Review of Books, 2003)

For anyone interested in the electronic revolution that is transforming health care worldwide, Maheu, Whitten, and Allen go to the heart of the matter. I consider this book essential reading.
—G. Edward Kriese, CEO, MedicalRecord.com

This book provides an insightful and up-to-date overview of the maturing influence that telecommunications and information technologies have on the social, legal, economic, and quality issues that impact our health care delivery system. It helps us speculate about how the future landscape will look.
—Jay Sanders, president and CEO, The Global Telemedicine Group

A must-read book filled with a wealth of practical information about e-health, telehealth, and telemedicine. Written in a very understandable style aimed to meet the needs of health practitioners, not technologists.
—Warren B. Karp, professor of pediatrics and coordinator of telemedicine and distance learning activities, Department of Pediatrics, Medical College of Georgia

To the many who grapple with the momentous changes that digital networks bring to health care, we have Drs. Maheu, Whitten and Allen to thank for capturing the excitement of these explosive developments. With wide ranging assessment, uncanny accuracy and valuable insights, this book reveals the promise of eHealth, telehealth and telemedicine—and the staggering implications of technology in our daily lives.
—Eric Pulier Chairman/CoFounder US Interactive, Inc. (NASDAQ USIT)

"...this book will guide you through the e-health maze and help you plan, implement, and evaluate health care services that use telecommunications. The authors describe cutting-edge technologies and explain how to use them effectively. They are truly leaders on the e-health frontier!"
—Kathryn Dansky, associate professor, Department of Health Policy and Administration, Pennsylvania State University

A great frontier of e-health is opening, with countless opportunities to leverage technology to make good the promise of access to high quality, affordable health care for all. Maheu, Whitten, and Allen?like Lewis and Clark?have mapped the terrain, aiding the journeys of all who follow.
—S. Robert Levine, chairman and chief medical officer, MedHelp.com

Recent advances in telecommunication and imaging technology are allowing profound changes in the interactions among physicians, their patients, and other health care practitioners. This book provides a prescient introduction to the possibilities these new technologies provide in improving the quality and efficiency of health care delivery.
—Thomas Zeffiro, associate professor, Department of Neurology, Georgetown University Medical Center

Telemedicine and telehealth are evolving so rapidly, with such protean manifestations, that it's nearly impossible to keep up with current developments. Maheu, Whitten, and Allen?who bring together an impressively broad and deep knowledge of the field?do an exceptional job of integrating this information. The book is clearly written, and while it serves as a very good introduction for those new to telehealth, even those with much experience in the use of telecommunications technology in health care will find it informative and thought-provoking.
—Jim Grigsby, associate professor, Department of Medicine, University of Colorado, Health Sciences Center

An exceptionally comprehensive and pertinent book written by experts in these modes of health care delivery. It should be on the bookshelves of all professionals contemplating using these technologies: it is an invaluable source of information. This book is certainly to be strongly recommended.
—Frances S. Mair, senior lecturer (clinical) in primary care, Department of Primary Care, University of Liverpool, England

Congratulations to the authors! They will have a ready audience, especially among folks waiting for clear definitions of telehealth, telemedicine, and e-health. It's an expansive reach, covering all of what is now available in the field. I will recommend this book to all of my nursing colleagues.
—Nancy J. Sharp, telehealth consultant, American College of Nurse Practitioners

There is no question that the Internet will revolutionize service delivery in medicine and mental health. For those who are still reluctant to jump on the bandwagon, this book explains it all. It gives reasons, evidence, arguments, and even counter-arguments, about the use of Internet in the delivery of those services. It is the most useful, complete, and unique compendium of all the information any beginner (and even advanced practitioner) needs to know about how to use and even profit by administration and delivery of professional services. For those who are still reluctant to get their feet wet, this is painless way to ease in. Pity those who are going to be left behind!
—Luciano L'Abate, professor emeritus of psychology, Georgia State University and president, MentalHealthHelp.com

A practical guide to start-up and success?delivers what the title promises. This lucid and well-researched book serves as both introduction and reference to the dramatic changes that digital communications are bringing to every aspect of health care. Political analyses, philosophical speculations and sociological predictions are avoided in favor of nuts-and-bolts information. In this way the authors have achieved a balance between breadth and detail that offers a solid point of departure and clear perspective for clinicians, administrators, investors, entrepreneurs, and developers. The book touches adequately on all areas one needs to know to become a player in the burgeoning e-health field, yet provides extensive bibliographic leads to specialized material.
—Myron L. Pulier, clinical associate professor of psychiatry, New Jersey Medical School, Newark

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