"Margo told us early on that mentoring would be the linchpin of our AYES model and she was certainly correct. Our mentoring process has set the AYES initiative apart from all other automotive training programs. Thanks to her for all of her contributions and coaching us to emphasize the mentor role in our initiative." --Donald T. Gray, president and CEO, Automotive YES, General Motors

"Margo has done it again! This new edition provides the blueprint, tools, and resources to create a successful facilitated mentoring process. This revised edition will be a great addition to your professional library." --Roger M. Addison, director, human performance technology, International Society for Performance Improvement

"The phenomenon of the use of mentoring in today's society is definitely at a juncture where it needs to be developed as a comprehensive discipline. Ms. Murray's Facilitated Mentoring Model provides the critical link for private and public sector mentoring." --Martin A. Jacks, founding president and director, The Mentoring Center, Oakland, California

"A must read for the HRD practitioner interested in building a realistic approach to facilitated mentoring." --Kathy Wentworth Drahosz, president, The Training Connection, Inc.

"For many individuals and organizations who work directly with people, the concept of mentoring, of developing potential, simply makes sense. Too often the problem is how to accomplish this. Margo Murray's book makes this process understandable and provides a very effective roadmap to successful mentoring relationships." --Danny E. Sledge, dean of students, Kalamazoo College, and president, International Mentoring Association