"A superb resource for trainers and training managers who are looking for inspiration and ideas to give their training programs a real shot in the arm. The place to go to recharge your battery when you're stuck, but don't have time to read a training tome." -- Laura Pyle, president, JWM Convergence Group

"This is an essential resource book for executives and line managers as well as trainers. It's a clear, compelling set of formulas for getting high performance business results from training programs." -- Julian Moody, founding partner, Orion West

"This book is clear, well-written, and full of practical ideas and real-world examples. The section that tells the trainer how to tie training activities to the company's value chain is worth the price of the book. I was particularly impressed by the discussion of pre-employment training. This is a little-used but very valuable strategy that benefits both the employer and the employee." -- Tom Cody, director of human resource development, San Antonio Community Hospital