 Credibility: How Leaders Gain and Lose It, Why People Demand It, Revised Edition
ISBN: 978-0-7879-6464-1
Paperback
384 pages
February 2003, Jossey-Bass
US $19.95
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Introduction: On Credibility and Character
1. Leadership is a Relationship
2. Credibility Makes a Difference
3. Discovering Your Self
4. Appreciating Constituents and Their Diversity
5. Affirming Shared Values
6. Developing Capacity
7. Serving a Purpose
8. Sustaining Hope
9. The Struggle to be Human
Appendix: Studies on the Impact of Credibility and What Constitutes Credible Behavior
Notes
Acknowledgements
The Authors
Name Index
Subject Index
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