Joan Conway Dessinger is founder of and senior consultant with The Lake Group, a performance improvement consulting firm. She is the coauthor of two books with James L. Moseley and Darlene Van Tiem. The books won the 2001 and 2003 Award for Excellence in Instructional Communication from the International Society for Performance Improvement. She is also a contributor to Distance Training and Sustaining Distance Training, both from Jossey-Bass.

James L. Moseley is an associate professor of community medicine at Wayne State University and is also on the faculty of the College of Education, in the instructional technology department. He has won numerous awards for teaching and mentoring and frequently consults with business and industry on program evaluation and needs assessment.