Harold D. Stolovitch and Erica J. Keeps share a common passion—developing people. Together they have devoted a combined total of over 70 years to making workplace learning and performance both enjoyable and effective. Their research and consulting activities have involved them in numerous projects with major corporations. Stolovitch and Keeps are the principals of HSA LEARNING & PERFORMANCE SOLUTIONS LLC, specialists in the application of instructional technology and human performance technology to business, industry, government, and the military. Together, they are co-editors of both editions of the award-winning Handbook of Human Performance Technology: A Comprehensive Guide for Analyzing and Solving Performance Problems in Organizations and Improving Individual and Organizational Performance Worldwide, published by Pfeiffer and the best-selling, award-winner, Telling Ain’t Training. The authors reside in Los Angeles and can be reached at www.hsa-lps.com.