Harold D. Stolovitch and Erica J. Keeps share a common passiondeveloping people. Together they have devoted a combined total of over 70 years to make workplace learning and performance both enjoyable and effective. Their research and consulting activities have involved them in numerous projects with major corporations such as Hewlett-Packard, Sun Microsystems, Oracle, General Motors, Bell Canada, Telecom Asia, Canadian Pacific Railway, Alcan, Prudential, Century 21, and many others. Stolovitch and Keeps are the principals of HSA Learning & Performance Solutions LLC, specialists in the application of instructional technology and human performance technology to business, industry, government and the military. Together, they are coeditors of both editions of the award-winning Handbook of Human Performance Technology: A Comprehensive Guide for Analyzing and Solving Performance Problems in Organizations and Improving Individual and Organizational Performance Worldwide published by Jossey-Bass/Pfeiffer and the best-selling, award-winner Telling Ani't Training. The authors reside in Los Angeles and can be reached at www.hsa-lps.com.